Hi - I am looking for any advice about changing a custom name 16/17 Everton jersey.

I have an Everton jersey that is too big. I am from South Africa - and a friend is heading to England soon, so I'm hoping they can head into Everton shop & get it exchanged.

I have had no response after emailing the club. So does anyone know if it is possible to swap a customized shirt out for a different size & how much it would cost to get the new size customized?

If anyone has any knowledge or insights, please let me know.

COYB.

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Reader Comments (3)

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Jim Bennings
1 Posted 15/05/2017 at 13:30:01
To be honest, Gareth, I don't think there's actually that many of the current 2016-17 home shirts left in stock.

Have you checked Everton Direct online to see if they have the correct size you require?

I know the new home kit is being unveiled this week so they won't be getting any more of the current 16-17 shirts in stock in store.

Good luck with it.

Liam Reilly
2 Posted 17/05/2017 at 16:48:56
I seriously doubt it Gareth.

Unless you have proof of purchase from the store you are trying to exchange it in, I wouldn't fancy your chances.

The only thing on your side is that they are practically giving the kit away at the moment, so maybe they'll help you out provided the name is not customised on the back.

Andy Bulmer
3 Posted 19/05/2017 at 09:33:57
All the shirts with players names on are delivered direct into the Kitbag warehouse and are then shipped out from there. The exchange of the shirt shouldn't be a problem so long as they have them in stock and it's within 30 days of purchase with no problems (ie, still has labels on it, not been worn etc).

When it comes to a personalised shirt though, it's a different matter. All shirts are printed at the warehouse and as they can't sell them on again then they're seen as a no-go. They won't accept any returns with a shirt that's personalised to you unless there is a fault with the shirt.

Maybe put a pull in it somewhere or unpick a bit of the stitching to make it look like a faulty shirt.
Hope that helps...

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